Right of withdrawal


You have the right to withdraw from this contract within fourteen days without giving any reason. (Valid only for products without personalization)

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Bisambär - Leather Goods, attn. Lukas Beinstein, Ziegelofengasse 18/10, 1050 Vienna,

E-Mail: info@bisambaer.com) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the model withdrawal form for this, but this is not mandatory.

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.


Consequences of withdrawal


If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.


Exception to the right of withdrawal


Excluded are goods which were manufactured according to customer specifications or tailored to his personal needs.

This also includes personalization or the embossing of the initials.





Model withdrawal form


(If you want to cancel the contract, please fill out this form and send it to us.)


Bisambär - Leather Goods

z. Hd. Lukas Beinstein
Ziegelofengasse 18/10
1050 Vienna

Email: info@bisambaer.com



- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)



- Ordered on (*) / received on (*)



- Name of the consumer (s)



- Address of the consumer (s)



- Signature of the consumer (s) (only when notified on paper)



- date



(*) Delete where inapplicable.