FREQUENTLY ASKED QUESTIONS
Where are the products made?
All products are made by us, by hand in Vienna.
Which materials do you use?
We use vegetable tanned, full-grain leather from Italy. This leather is a by-product of the meat industry, so no animal has to die only for its leather. We use cow-hide and calfskin with a thickness from 1.3mm - 5mm.
How long is the warranty?
We are sure that our products will last a lifetime, therefore we give lifetime warranty on manufacturing and the thread.
How do I order?
To order please write us an E-Mail: CLICK. In this way we can answer any questions as fast as possible.
How do I care for my Bisambär-product?
We use a water resistant coating on all of our leather products. Nevertheless we recommend to grease your Bisambär-Goods at least once or twice a year, especially when it got wet.
What are the shipping costs?
Shipping is free within Austria, for all other countries click HERE.