FREQUENTLY ASKED QUESTIONS

Where are the products made?

All products are made by us, by hand in Vienna.

Which materials do you use?

We use vegetable tanned, full-grain leather from Italy. This leather is a by-product of the meat industry, so no animal has to die only for its leather. We use cow-hide and calfskin with a thickness from 1.3mm - 5mm.

How long is the warranty?

We are sure that our products will last a lifetime, therefore we give lifetime warranty on manufacturing and the thread.

How do I order?

To order please write us an E-Mail: CLICK. In this way we can answer any questions as fast as possible.

How do I care for my Bisambär-product?

We use a water resistant coating on all of our leather products. Nevertheless we recommend to grease your Bisambär-Goods at least once or twice a year, especially when it got wet.

What are the shipping costs?

Shipping is free within Austria, for all other countries click HERE.

ABOUT

INFORMATIONS

Ziegelofengasse 18

1050 Wien